Terms & Conditions
ORDERING
Product availability may be limited. Products ordered may not be available for immediate delivery. LEAFINK reserves the right, without liability or prior notice, to revise or cease to make available of any or all products. If there are any revisions to or termination of products, LEAFINK may notify customers and, with their consent, ship products with similar functionality and specifications to the product originally ordered. The substitute product may differ from the price of the original product.
The market of office supplies are constantly updating and evolving. LEAFINK may revise and discontinue products shown on our website at any time to reflect changes in the market.
PAYMENT, PRICING & HANDLING CHARGES, RECYCLING CHARGES & APPLICABLE TAXES
Payments shall be made by credit card, PayPal, or some other pre-arranged method of payment acceptable to LEAFINK. Credit card is subject to the approval of the financial institution issuing the credit card and LEAFINK shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason. PayPal payment is subject to the terms and conditions of PayPal usage.
LEAFINK strives to provide accurate product and pricing information, but errors or misprints may occur. We cannot confirm the price of a product until after it is ordered. In the case of that a product is listed at an incorrect price or with incorrect information, LEAFINK shall, at our sole discretion, to refuse or cancel any orders, or part of an order placed or subsequently processed by LEAFINK for that product and terminates the purchase agreement without further liability. We may also contact customers for instruction to cancel or modify orders.
Prices quoted do not include charges for shipping and handling, electronic waste recycling fees to be remitted by LEAFINK under any provincial electronic waste recycling programs and applicable federal and provincial taxes. Customers are responsible for all sales, use, goods and services, harmonized sales, and other taxes associated with orders, as well as Environmental Recycling Fee for applicable products.
SHIPPING & DELIVERY
At the moment, LEAFINK will only ship to Canadian locations. Depending on the products, quantity, and shipping addresses, couriers may vary. Same-day shipping is guaranteed for products ordered before 3:00 pm EST on a business day. Products ordered on weekends or holidays will be shipped at the next business day. Tracking information will be available to customers once products are packaged and shipping label(s) are generated.
Products shipped may not be re-routed by customers. Title in products and risk of loss shall pass to customers and acceptance will occur upon delivery to the “ship to” address or, if prearranged shipping arrangements are made, upon delivery to the customers’ courier(s) or designee(s).
PRODUCT WARRANTY
Eligible for return within 18 months of order date if defective:
Compatible and remanufactured toner cartridges
Compatible and remanufactured inkjet cartridges
Compatible and remanufactured image drum units
Unopened products are eligible for return within 30 days of order date.
Printers are not eligible for return/refund after 30 days of the purchase, but carry a one-year manufacturer repair warranty.
ACCOUNT INFORMATION & VIEWING ORDERS
LEAFINK would like to help customers keep their information accurate. Registered customers may review and update their account information under MY ACCOUNT\MY PROFILE. They may retrieve their previous order records under MY ACCOUNT\MY ORDERS. To enforce security, customers will be required to sign in with login ID and password. Customers may also contact us to request access to or correction or update of customer information.